Sony recalls almost a million laptops

Over 750,000 Sony laptops have an overheating problem. This is not their first recall either. You can download a firmware update to prevent the melting of the laptop, or if it's already melted some of the case/keyboard, mail it in for no-cost replacement. Press release from Sony, below.

Sony eSupport – Electronics – News & Alerts

Dear Sony customers,

Sony takes pride in the quality of its products. Recently, we became aware of a potential issue affecting certain units within the VPCF11 and VPCCW2 series of notebook PCs.

In rare instances, these notebook computers may overheat due to a potential malfunction of the internal temperature management system, resulting in deformation of the product’s keyboard or external casing, and a potential burn hazard to consumers.

If you have one of the VPCF11 or VPCCW2 series models, Sony recommends that you download and install a firmware update specifically designed to prevent the potential overheating symptom.

• Click here for information on how to locate the model number of your notebook PC.
• Click here to download and install the update.

If you have any questions or need additional assistance with the firmware update installation, call Sony technical support at (866) 496-7669 for assistance.

The satisfaction of our customers is our number one priority, and we will work diligently to ensure that your VAIO notebook is in top working order. We apologize for any inconvenience and appreciate your support in this matter.

Sincerely,

Mike Lucas,
Senior Vice President, VAIO
Sony Electronics Inc