Tuesday, April 20, 2010

TS2377: an Apple recall involving MacBook Pro

You should be aware of this recall if you have a MacBook Pro and are experiencing any of the following:
  • Distorted or scrambled video on the computer screen
  • Kernel panics/inability to boot
  • No video on the computer screen (or external display) even though the computer is on
If your MBP fits the mold, you can bring it in to any Apple store for a quick test of the graphics adapter (the part that's under recall, made by NVIDIA). If it fails the test, they will replace your logicboard free of charge, essentially providing you with a new computer CPU. This applies even if your Mac is outside of the service warranty/contract. See this document for more information.

[Sorry, non-Apple Store repair businesses are not allowed to do the test, even if they are an Authorized Apple Service Center. Of course, ComputersWTF will be glad to handle all this for you if you aren't able.]

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